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Reporting Complaints or Concerns Regarding Accounting, Internal Accounting Controls or Auditing Matters
Any person with complaints or concerns regarding questionable accounting or auditing matters related to W.W. Grainger, Inc. (the "Company") is encouraged to submit those complaints and concerns (anonymously, confidentially or otherwise) to the Audit Committee of the Board of Directors (the "Audit Committee.") All reports will be treated with appropriate confidentiality. The Company will not allow retaliation of any kind for reports made in good faith.
The following procedures have been established for the receipt, retention and treatment of complaints regarding the Company's accounting, internal accounting controls or auditing matters, and the confidential, anonymous submission by employees of the Company of concerns regarding questionable accounting or auditing matters.
Communicating with Directors
The Company has established a method for shareholders and other interested parties to make their concerns known to one or more directors, the non management directors as a group, or to the Board as a whole, by writing:
[Name(s) of director(s)]
The Company will not forward commercial mail or solicitation to any director and reserves the right to subject all correspondence to security screening, as appropriate.