Paige Robbins was named Senior Vice President and President of the Grainger Business Unit in January 2021. She has responsibility for Grainger’s integrated commercial function, which includes sales, KeepStock, marketing, customer strategy, merchandising and supplier management, as well as Grainger Canada and Grainger Mexico.
Ms. Robbins has extremely broad operations and commercial experience at Grainger and brings a strategic mindset, customer focus and track record of strong operational results.
Most recently, Paige served as Senior Vice President, Chief Technology, Merchandising, Marketing and Strategy Officer, where she had responsibility for building, merchandising, marketing and delivering MRO and technology solutions for Grainger’s customers and team members. Her teams included the Grainger Technology Group including Grainger.com; marketing; merchandising and supplier management; customer and corporate strategy, analytics and customer insight teams.
Paige has also served as Senior Vice President, Global Supply Chain, Branch Network, Contact Centers and Corporate Strategy, where she had responsibility for all aspects of the customer experience from order to delivery. This included managing the company’s distribution centers, branch network, contact centers, inventory investment, transportation network, the overall design and capabilities of the fulfillment network and Grainger’s corporate strategy, analytics and customer insight teams. Paige joined Grainger in September 2010 as Vice President of Logistics Management.
Prior to joining Grainger, Paige served as Partner and Managing Director at the Boston Consulting Group (BCG), where she specialized in industrial companies. She helped her clients on a range of issues including growth, customer segmentation, pricing, profit improvement, supply chain and merger and acquisition strategies.
Paige received both her bachelor’s degree and master’s degree from Stanford University in Industrial Engineering and earned an MBA from Harvard University. Paige is also a fellow of the CEO Perspectives program at Northwestern and Kellogg Schools of business.